Engagement, Evaluation, and Equity: 

Best Practices for Gathering and Using Feedback

Wednesday, April 9 | 10 AM to 11 AM | Virtual

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Great missions require great data. But how do you ensure the data you're collecting truly reflects the needs, experiences, and impact of your organization? Whether it’s understanding how clients engage with your services, assessing the experiences of your volunteers, or evaluating what’s working (or not) in your operations, gathering actionable feedback is key.

In this interactive workshop, you’ll learn how exemplar nonprofit leaders leverage feedback data to drive fundraising success, inform strategic decisions, and advance equity goals. We’ll share proven strategies and lessons from the field, covering essential topics like survey design, effective data collection techniques, ensuring confidentiality, reporting and visualization, and fostering organizational change.

Key Takeaways:

• Gain a deeper understanding of what makes a feedback loop effective and high-quality.
• Learn key best practices for designing and implementing meaningful feedback loops.
• Explore real-world examples of how organizations are using feedback data to increase impact, inspire action, and foster equity.

By the end of this session, participants will have the knowledge to design and implement high-quality feedback loops, empowering their organizations to gather actionable data, enhance decision-making, and drive meaningful, equitable impact.

This training is a part of the Nonprofit REDI Hub - a joint effort between SVCN and Thrive Alliance to integrate Racial Equity, Diversity and Inclusion into the nonprofit community in Santa Clara and San Mateo Counties.

Speakers:

• Heidi Elneil and Chris Salley, Listen4Good

About Listen4Good:

Listen4Good partners with organizations to build strong, sustainable feedback loops that amplify community voices. Through 1:1 coaching, group learning opportunities, and an innovative web application, Listen4Good has empowered over 1000 organizations since 2016 to gather, analyze, and act on community feedback to enhance their impact.

Thank you to the Applied Materials Foundation for supporting this program

SVCN strives to host inclusive, accessible events that enable all individuals, including individuals with disabilities, to engage fully. To request an accommodation or for inquiries about accessibility, please email Marvah Gorlorwulu at MarvahG@svcn.org. Requests for interpretation and/or translation services needed to be submitted no later than Wednesday, April 2.

This meeting will be recorded. By registering for this event, you consent to being recorded.

You will receive a confirmation email with the Zoom information prior to the event.

*Not sure if your organization is a member?

Check if your organization is a current SVCN member or visit our website to join or renew. For membership inquiries, please email Danna Elneil at DannaE@svcn.org.

Check if your organization is a current Thrive member or visit our website to join or renew. For membership inquiries, please email Nicole Nash at nicole@thrivealliance.org.